Polish Advertisements Support Specialist
3 semanas atrás
Phiture is a dynamic and multicultural company seeking an experienced Polish Advertisements Support Specialist to join our team in Lisbon, Portugal.
Estimated SalaryThe estimated annual salary for this position is approximately €45,000, considering the location and requirements of the role.
Job DescriptionWe are looking for a highly skilled and resourceful professional to provide top-notch support to small and medium-sized businesses using various channels. The ideal candidate will be responsible for:
- Providing pre and post-sales support for all self-service products;
- Improving the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding users on the platform, and helping them use its tools and features;
- Identifying trends and solving problems facing multiple SMB clients;
- Maintaining and updating all job-related administrative forms.
To succeed in this role, you will need:
- Native or fluent Polish language skills (both oral and written);
- Fluent English language skills (at least B2 level);
- Knowledge of the advertisement industry will be considered an advantage;
- Computer literacy with sound knowledge of Microsoft Office package;
- Excellent communication skills;
- Able to work independently while being a team player at the same time.
We offer a comprehensive benefits package, including:
- A Portuguese employment contract;
- Holiday entitlement with 22 days per year;
- Three weeks of training that prepares you optimally for your job tasks;
- Participation in a dynamic multilingual, multicultural, and creative team with a positive and friendly atmosphere;
- 40 hours per week on a weekly rotational shift pattern;
- Guidance and tools to reach your full potential;
- Temporary, renewable working contract initially lasting 12 months, followed by a subsequent extension of one more contract for 12 months, and then a permanent contract after 2 years;
- Private health insurance after contract signature;
- Airport pick-up and administrative help with registration in Portugal;
- Reimbursement of flight expenses after 9 months;
- Yearly paid flight to home destination;
- Accommodation in one of our shared company apartments for international candidates;
- Free Portuguese classes, water sports activities, soft trekking, and much more.
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