ServiceNow Platform Visionary

Há 5 dias


Maia, Portugal Infineon Technologies Tempo inteiro
Unlock Your Career Potential

We are seeking a highly motivated and experienced ServiceNow Platform Owner to join our team at Infineon Technologies in Porto. This is an exciting opportunity to take on a stimulating challenge that leverages your proactive mindset and ability to see the big picture, especially in navigating complex technical scenarios.

In this role, you will be the driving force behind a seamless and efficient platform experience, ensuring top-notch performance, availability, and security. You will craft a visionary strategy, uncover hidden opportunities, and forge strong bonds with cross-functional teams to propel the platform forward.

About the Role:
  • Platform Management: Oversee the day-to-day management and administration of the ServiceNow platform, ensuring optimal performance, availability, and security.
  • Long-term Strategy: Develop and implement a long-term strategy for the ServiceNow platform, aligning it with the organization's overall goals and objectives.
  • Process Improvement: Identify opportunities for process improvement and automation, and work with stakeholders to implement changes that enhance the platform's efficiency and effectiveness.
  • Cross-functional Collaboration: Work closely with cross-functional teams, including HR, Finance, and Procurement, to understand their needs and ensure the platform meets their requirements.
  • Vendor Management: Manage relationships with ServiceNow vendors and partners, ensuring timely resolution of issues and effective communication.

To succeed in this role, you should have a deep understanding of the ServiceNow platform, as well as experience with upgrades, customizations, and integrations. Familiarity with ITIL, especially incident and change management, is also a plus. Strong analytical skills, problem-solving abilities, and excellent communication skills are essential for success in this position.



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