IT Support Professional: Ensuring Seamless Operations

3 semanas atrás


Porto, Porto, Portugal Sword Tempo inteiro

Sword is seeking a highly skilled IT Support Associate to join our team. As an IT Support Associate, you will play a vital role in ensuring the smooth operation of our technology infrastructure.

Company Overview

We are a forward-thinking organization passionate about simplifying work processes and leveraging technology to drive productivity and efficiency. Our team is proactive, always staying ahead to prevent technical issues and ensure seamless operations.

Salary

The estimated salary for this position is €45,000 - €60,000 per year, depending on experience and qualifications.

Job Description

Your primary focus will be on resolving support tickets and providing end-user support. You will also assist with new user setup, manage enterprise applications, oversee medium-sized IT projects, manage MDM solutions, proactively prevent and address security issues, and maintain and manage IT stock.

Required Skills and Qualifications

To succeed in this role, you will need outstanding technology knowledge, great network skills to manage and enhance the network infrastructure, asset management expertise, and solid technical support background with a minimum of 5 years of IT experience. Good interpersonal skills and a strong preference for teamwork are essential.

  • Network certifications and knowledge
  • Knowledge in Google Workspace & GSuite
  • OKTA certifications
  • Kandji & JumpCloud
  • Notion & Slack
  • Experience in managing Teams
Benefits

We offer a stimulating, fast-paced environment with plenty of room for creativity, a bright future at a promising high-tech startup company, career development and growth, a competitive salary, and a flexible remote or hybrid work policy.

Others

Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.



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