IT Support Professional for Hybrid Systems
Há 6 dias
We are a consulting company in the field of Information Technology and Services, focused on creating value for our clients through three main areas: Consulting , Outsourcing , Innovation , and Training . Our commitment to talent development is unmistakable in the recent opening of the Porto and Azores hubs, which aims to develop technology for the national and international market.
At KCS, we stand for equality and value diversity. We create a safe, diverse environment where opportunities are equal for everyone We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any factor other than merit.
About the JobWe are looking for an experienced IT Support Professional to join our team in Portugal. This is a hybrid role that requires working from our office in Oporto as well as remotely. The ideal candidate will have at least 4 years of experience in IT support and will be responsible for following-up and coordinating changes and technical operations.
The successful candidate will also be responsible for drafting instructions, documenting components and operation of applications, and providing proactive support as setup and monitoring application alarmistic. Experience in Support L2 and L3 on ITIL best practices is required. Additionally, good knowledge of operating systems such as Windows and Linux, virtualization environments such as Server, API gateways, ticketing systems such as Jira or ServiceNow, scripting languages such as PowerShell / Bash, network concepts such as DHCP, Firewalls, Routing, Proxy, and web-based applications (Client / Server) is necessary.
We offer a competitive salary range of €45,000 - €65,000 per year, depending on experience, as well as a range of benefits including free training programs, international projects in Benelux, full remote or onsite projects, and take care of your well-being with free nutrition, psychologist, general medicine appointments, and yoga and personal training days.
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