IT Support Professional
2 semanas atrás
At Noesis Portugal, we are seeking a highly skilled IT User Support Specialist to join our team. This role requires a professional with a strong background in Information Technology or Computer Engineering, as well as excellent communication and problem-solving skills.
About the JobThis is an exciting opportunity for a motivated individual to work in a dynamic environment where innovation and teamwork thrive. As an IT User Support Specialist, you will be responsible for providing top-notch support to our clients, resolving technical issues efficiently, and ensuring that all interactions are handled professionally.
Key Responsibilities- Providing expert-level technical support to clients via various communication channels (phone, email, chat)
- Resolving complex technical issues in a timely and efficient manner
- Maintaining accurate records of client interactions and technical issues resolved
- Collaborating with cross-functional teams to identify and implement process improvements
To succeed in this role, you will need:
- Bachelor's degree in Information Technology or Computer Engineering, or related field
- Minimum 3 years of experience in user support area
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks simultaneously and prioritize effectively
- Strong analytical and problem-solving skills
- Familiarity with management applications and decision support tools
We offer a competitive salary range of €35,000 - €50,000 per annum, depending on experience, as well as a comprehensive benefits package including health insurance, retirement plan, and paid time off.
Why Join Us?Noesis Portugal is committed to creating a workplace that values diversity, inclusivity, and employee well-being. We believe in investing in our people and fostering a culture of continuous learning and growth. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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