Customer Service Representative

3 semanas atrás


Braga, Braga, Portugal Personalbüro U. Herrmann Tempo inteiro
Job Description

As a Customer Support Advisor for Personalbüro U. Herrmann, you will be the first point of contact for our customers and a vital brand ambassador. If you enjoy delivering excellent customer service, this is your opportunity.

Key Responsibilities:

  • Enthusiastically and professionally assist customers through inbound calls.
  • Provide information about products and attempt to close sales over the phone.
  • Support customers with delivery issues, including tracking deliveries, resolving delivery problems, and checking stock availability.
  • Troubleshoot issues and provide support for account management and software functionality.
  • Deliver accurate and real-time responses to customer inquiries.

Requirements:

  • German C2, English B2

Benefits:

  • Excellent remuneration package based on experience, skills and performance
  • Life Insurance
  • Meal allowance + Transport allowance
  • Private health insurance


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