Customer Service Representative

4 semanas atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro
Danish Customer Support Position in Athens, Greece

We are seeking an experienced Danish-speaking customer service representative to join our team in Athens, Greece. This is an excellent opportunity for those who enjoy working with technology and consumer electronics.

Key Responsibilities:

  • Identify customers' needs and deliver appropriate solutions, including sales
  • Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
  • Assist customers to place an order and related issues
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible

Requirements:

  • Fluent Danish
  • Excellent communication skills
  • Sales experience with consumer products and services will be an asset
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer

What We Offer:

  • A competitive monthly salary of €3,500 ( approximating 40,000 DKK ) + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

Candidate must have EU citizenship or permission to work in Greece.



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