Key Account Manager for SMB Segment

Há 3 dias


Lisboa, Lisboa, Portugal Pleo Tempo inteiro

Cash is old school – workplaces need to be more trusting and progressive. At Pleo, we're looking for a skilled Key Account Manager to join our Spanish team in Lisbon, Paris or Madrid.

The ideal candidate will have hands-on experience in customer-facing roles, preferably with enterprise software or SaaS organisations. A bonus would be experience in management consulting, account management or customer success management.

Our perfect candidate has an open mindset that always looks for the positive. They are contagious with their energy, enjoy helping others grow, and thrive in fast-paced environments. They are empathic, trustworthy, and able to communicate effectively with customers and colleagues.

We value teamwork and collaboration at Pleo, which is why we're seeking someone who loves goals and objectives, can create tasks while chasing targets, and motivates themselves to reach them. Experience in accountancy or a finance background would be a huge plus

In this role, you'll focus on adoption and nurturing for existing customers using a 1:Many approach. You'll identify gaps between best practice and actual usage of our product, ensure customers learn about and use all features, and play a critical role in managing customer escalations and communicating upcoming product changes.


About Us

Pleo aims to prevent churn, drive product adoption, and make every customer feel valued. With over 4000 customers in the Spanish market, this role requires thinking outside the box to provide help and value in our SMB segment.


Salary & Benefits

As a Key Account Manager at Pleo, you can expect a competitive salary of around €60,000 - €80,000 per year, depending on your experience and qualifications. Additionally, you'll enjoy a range of benefits including health insurance, flexible working hours, and opportunities for professional growth and development.



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