Customer Support Specialist for EMEA Market
4 semanas atrás
Unlock the Power of Remote Connectivity
We are seeking a highly skilled Customer Support Specialist to join our EMEA team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences and resolving technical issues with our software solutions.
Key Responsibilities
- Provide timely and effective support to customers via phone, email, and live chat
- Answer customer inquiries and resolve technical issues using our ticket system
- Showcase our software features and benefits to customers through online demonstrations
- Collaborate with the customer support team to ensure seamless service delivery
Requirements
- At least one year of experience in customer service or a related field
- Native or near-native level of English is mandatory
- Knowledge of Spanish or French is required, both spoken and written
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a remote team
What We Offer
- A dynamic and inclusive work environment
- A comprehensive benefits package, including bonuses and stock options
- Opportunities for growth and professional development
- Flexible working arrangements, including hybrid work options
At TeamViewer GmbH, we value diversity and inclusion. We are committed to creating a workplace where everyone feels welcome, supported, and empowered to grow. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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