IT Support Specialist
Há 1 mês
About the Role
We are seeking a skilled IT Support Specialist to join our dynamic technology team at Synopsys. As a key member of our team, you will provide exceptional customer service to our employees, ensuring they have a seamless experience with our software, hardware, and networking support.
Key Responsibilities
- Provide technical support to local and remote employees for hardware and software issues on their laptops and mobile devices.
- Assist in the IT asset life cycle refresh process for new hires and existing employees.
- Maintain network equipment, phones, and teleconference equipment.
- Support other teams within the Information Technology organization with their projects, hardware, and software.
- Document troubleshooting and communications in a ticket system.
Requirements
- Above average written and spoken English.
- Fully proficient with Windows Operating Systems.
- Strong customer focus and project management skills.
- Energetic and capable of learning new technologies.
About Synopsys
Synopsys is a global leader in electronic design automation and semiconductor IP. We are at the heart of the innovations that change the way we work and play. If you share our passion for innovation, we want to meet you.
Equal Opportunities
Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.
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