Packet and SDN Network Engineer

2 semanas atrás

Lisboa, Lisboa, Portugal Engineeringuk Tempo inteiro
Job Summary

We are seeking a highly skilled Network Support Specialist to join our team of experienced customer supporting engineers. As a Network Support Specialist, you will be responsible for providing 24/7 first and second level technical support to customers globally.

Key Responsibilities
  • Proactively monitor, troubleshoot, diagnose and resolve faults across a pan European MPLS Infrastructure and a range of IP services according to product SLAs, up to 3rd Level Support.
  • Participate in a 24/7 shift pattern.
  • Have full knowledge of customers bespoke networks and services.
  • Provide a professional interface to customers, acting as a Single Point of Contact for all their issues.
  • Build and maintain working relationships with key interconnect partners and vendors.
  • Manage and coordinate tasks assigned to other teams, such as Field Maintenance or Technical Assistance Centre.
  • Maintain a clear and accurate record of events throughout a fault duration utilising Colt's Remedy based Fault Management System and provide regular updates as and when required.
  • Resolve or escalate faults as appropriate, according to product SLAs.
  • Identify, Plan and Implement solutions for re-occurring Problems on IP and Ethernet Networks.
  • Technically manage software upgrades in co-ordination with vendor and Colt teams involved.
Requirements
  • Direct experience in Layer 1-2-3 Services and Technologies, including, but not limited to the following:
  • Understanding of IP Fundamentals and various Protocols, including BGP, EIGRP, OSPF, ISIS.
  • Working experience with implementing, diagnosing and troubleshooting IP Access, MPLS and VPN solutions across a pan European network.
  • Understanding the provisioning and maintaining of IP, Ethernet and Optical services across Backbone Networks.
  • Knowledge of LAN (Ethernet) based products.
  • Experience of UNIX based applications and trouble-shooting tools such as Telnet, FTP, TFTP, Traceroute.
  • Experience of one or more of the following Network Management and Support systems: Netcool, SMARTS, CiscoWorks, InfoVista, TACACS, Vendor Specific Element Managers.
  • Experience in working with global providers, NOC and Field operators for technical issues.
  • Knowledge or experience with interfacing into Optical and Ethernet-based Networks would be advantageous.

  • Packet and SDN Network Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Engineeringuk Tempo inteiro

    Job Title: Packet and SDN Network EngineerWe are seeking a highly skilled Packet and SDN Network Engineer to join our team at Engineeringuk. As a key member of our network support team, you will be responsible for providing 24/7 technical support to our customers globally.Key Responsibilities:Monitor, troubleshoot, and resolve faults across our pan-European...

  • Packet and SDN Network Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Engineeringuk Tempo inteiro

    Job Title: Packet and SDN Network EngineerAt Engineeringuk, we are seeking a highly skilled Packet and SDN Network Engineer to join our team. As a key member of our network support team, you will be responsible for providing 24/7 first and second-level technical support to our customers globally.Key Responsibilities:Proactively monitor, troubleshoot,...

  • Sdn & Packet Network Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Colt Technology Services Tempo inteiro

    Job Title: Sdn & Packet Network EngineerJob Summary:We are seeking a highly skilled Sdn & Packet Network Engineer to join our team at Colt Technology Services. As a key member of our customer supporting engineers, you will be responsible for resolving customer faults and problems occurring on our Packet and SDN products and services.Key...

  • Packet and SDN Network Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Engineeringuk Tempo inteiro

    Job SummaryWe are seeking a highly skilled Packet and SDN Network Engineer to join our team at Engineeringuk. As a key member of our customer support team, you will be responsible for providing 24/7 technical support to our customers globally.Role PurposeTo work within a team of experienced customer supporting engineers, with full responsibility for...

  • Packet and SDN Network Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Engineeringuk Tempo inteiro

    Job SummaryYou will need to login before you can apply for a job. As a Network Engineer - SDN and Packet, you will provide 24/7 first and second level technical support to customers globally. This may include network monitoring, fault resolution and the provision of bespoke charged solution support and management.Role PurposeTo work within a team of highly...

  • SDN and Packet Network Specialist

    Há 2 dias

    Lisboa, Lisboa, Portugal Colt Technology Services Group Ltd. Tempo inteiro

    Job Title: SDN & Packet Network EngineerColt Technology Services Group Ltd. is seeking a highly skilled SDN & Packet Network Engineer to join our team. As a key member of our technical support team, you will be responsible for providing 24/7 first and second-level technical support to customers globally.Responsibilities:Monitor, troubleshoot, diagnose, and...

  • Sdn And Packet Network Professional

    Há 7 dias

    Lisboa, Lisboa, Portugal Engineeringuk Tempo inteiro

    Job SummaryAs a Sdn And Packet Network Professional at Engineeringuk, you will be responsible for providing 24/7 first and second level technical support to customers globally. This will involve network monitoring, fault resolution, and the provision of bespoke charged solution support and management.Key ResponsibilitiesWork within a team of highly...

  • SDN & Packet Network Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Colt Technology Services Tempo inteiro

    Job SummaryColt Technology Services is seeking a highly skilled SDN & Packet Network Engineer to join our team. As a key member of our network operations team, you will be responsible for providing 24/7 technical support to our customers globally.Key ResponsibilitiesMonitor, troubleshoot, and resolve faults across our pan-European MPLS infrastructure and IP...

  • Packet Network and SDN Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Engineeringuk Tempo inteiro

    Job SummaryAs a highly skilled SDN and Packet Network Engineer at Engineeringuk, you will provide 24/7 technical support to customers globally. This includes network monitoring, fault resolution, and the provision of bespoke charged solution support and management.Key ResponsibilitiesProactively monitor, troubleshoot, diagnose, and resolve faults across a...

  • Packet Network Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Colt Technology Services Group Ltd. Tempo inteiro

    Job SummarySDN and Packet Network Engineers provide 24/7 technical support to customers globally. This includes network monitoring, fault resolution, and provision of bespoke charged solution support and management.Key Responsibilities Monitor, troubleshoot, diagnose, and resolve faults across a pan-European MPLS infrastructure and IP services according to...

  • SDN Network Engineer

    Há 22 horas

    Lisboa, Lisboa, Portugal Colt Technology Services Group Ltd. Tempo inteiro

    Job Summary: As a highly skilled SDN Network Engineer, you will provide 24/7 technical support to customers globally, ensuring the smooth operation of our Packet and SDN products and services.Description:To-Do List:Monitor and troubleshoot faults across a pan-European MPLS Infrastructure and IP services according to product SLAs.Work within a team of...

  • Packet Network Specialist

    Há 7 dias

    Lisboa, Lisboa, Portugal Colt Technology Services Tempo inteiro

    Job Summary Colt Technology Services is seeking a highly skilled SDN & Packet Network Engineer to provide 24/7 technical support to customers globally. This role involves network monitoring, fault resolution, and provision of bespoke charged solution support and management.Role Purpose As a key member of our customer supporting team, you will be responsible...

  • Network Packet Core Services Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Truphone Tempo inteiro

    Job Title: Network Packet Core Services EngineerAt Truphone, we're a global speciality telecommunications company connecting people and devices instantly, anywhere, with our unique connectivity solutions. We manage mobile devices and connectivity globally for the world's largest investment banks, enterprises, big tech companies & IoT businesses.Job...

  • Network Packet Core Services Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal 1GLOBAL Tempo inteiro

    Job Title: Network Packet Core Services EngineerWelcome to 1GLOBAL, a dynamic and innovative force in the intersection of telecommunications and technology. Founded by two visionary technology entrepreneurs, Hakan Koç and Pyrros Koussios, 1GLOBAL is a privately owned company with a clear mission to connect the world, seamlessly. With over 100 million...

  • Packet Network Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Colt Technology Services Tempo inteiro

    Job SummaryAs a highly skilled SDN and Packet Network Engineer at Colt Technology Services, you will provide 24/7 first and second-level technical support to customers globally. This may include network monitoring, fault resolution, and the provision of bespoke charged solution support and management.Key ResponsibilitiesProactively monitor, troubleshoot,...

  • Packet Network Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal Colt Technology Services Tempo inteiro

    Job SummaryColt Technology Services is seeking a highly skilled SDN and Packet Network Engineer to provide 24/7 technical support to customers globally. This role involves network monitoring, fault resolution, and provision of bespoke charged solution support and management.Key ResponsibilitiesProactively monitor, troubleshoot, diagnose, and resolve faults...

  • Senior Network Engineer

    Há 7 dias

    Lisboa, Lisboa, Portugal Colt Technology Services Tempo inteiro

    Job SummarySDN & Packet Network Engineers provide first and second-level technical support to customers globally. This may include network monitoring, fault resolution, and the provision of bespoke charged solution support and management.Role PurposeTo work within a team of highly experienced customer-supporting engineers, with full responsibility for...

  • Packet and SDN Network Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Engineeringuk Tempo inteiro

    Job SummaryYou will need to login before you can apply for a job. Job DescriptionAs a Network Support Specialist, you will be responsible for providing 24/7 first and second level technical support to customers globally. This may include network monitoring, fault resolution and the provision of bespoke charged solution support and management.Key...

  • Packet Network Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Colt Technology Services Group Ltd. Tempo inteiro

    Job SummaryColt Technology Services Group Ltd. is seeking a highly skilled Packet Network Engineer to join our team. As a key member of our network operations team, you will be responsible for providing 24/7 technical support to our customers globally.Key ResponsibilitiesMonitor, troubleshoot, and resolve faults across our pan-European MPLS infrastructure...

  • Packet Network Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Colt Technology Services Tempo inteiro

    Job SummaryAs a key member of our team, you will provide 24/7 technical support to customers globally, ensuring the smooth operation of our Packet and SDN products and services. This includes network monitoring, fault resolution, and provision of bespoke charged solution support and management.Key ResponsibilitiesProactively monitor and troubleshoot faults...