Customer Success Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Adecco Tempo inteiro

Job Summary
We are seeking a highly skilled Customer Success Specialist to join our team at Adecco. As a key member of our business development team, you will be responsible for managing client relationships, driving sales growth, and delivering exceptional customer experiences.

Key Responsibilities
- Develop and execute sales strategies to engage prospect clients and expand existing customer relationships;
- Manage client ramp-ups proactively and develop clear launch pipelines;
- Conduct onboarding and implementation processes based on data analysis to ensure full adoption of our solutions;
- Address and resolve client challenges using Uber's innovative solutions;
- Build and maintain strong, long-lasting relationships with clients, identifying opportunities for growth and cross-selling;

Requirements
- 3 years in B2B account management, customer success, or onboarding;
- Proven ability to prioritize, multitask, and manage diverse stakeholders;
- Customer Focus: detail-oriented, can-do attitude with a passion for delivering unparalleled customer success;
- Communication Skills: strong listening, communication, and organizational skills in both Portuguese and business-level English;
- Adaptability: thrive in a dynamic environment and easily adjust to evolving business needs;

What We Offer
- Contract with Adecco RH, with the possibility of continuity through performance and business development;
- Attractive salary package, food allowance (7.63/day);
- Full-time position, from 09H00 to 18H00 Monday to Friday;
- Hybrid position, 2 days in home-office and 3 days in Lisbon's office (with presence at client offices to ensure top-tier service);
- Integration in a company with an international dimension, with an unbeatable team spirit and multicultural environment;

Apply Now
If you are passionate about building strong business relationships, delivering exceptional customer experiences, and driving impactful solutions, we encourage you to apply for this exciting opportunity.


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