Barista Support Specialist

Há 12 horas


Coimbra, Coimbra, Portugal Manuel Rui A. Nabeiro,Lda Tempo inteiro

Company Overview
At Manuel Rui A. Nabeiro,Lda, we strive to provide exceptional customer experiences through our high-quality products and services. Our commitment to excellence is reflected in our dedication to upholding HACCP standards.

Job Description
We are seeking a skilled Barista Support Specialist to join our team at Lojas Delta - The Coffee House Experience in the Coimbra region. As a key member of our team, you will be responsible for delivering personalized customer service, effectively managing cash handling, and maintaining a clean and organized work environment. Your primary focus will be on cross-selling and suggestive selling to enhance customer satisfaction and drive sales growth.

Key Responsibilities:
- Deliver exceptional customer service by actively listening to customers' needs and preferences
- Effectively manage cash handling procedures, including receiving payments and operating the cash register with precision and accuracy
- Maintain a clean and organized workspace, ensuring that all areas meet our high standards
- Restock items as necessary to maintain optimal inventory levels
- Check and control product expiration dates and quality to ensure compliance with our quality assurance protocols
Requirements:
- Minimum 12th-grade education
- Professional experience in similar roles (minimum 6 months)
- Excellent presentation skills
- Strong communication and interpersonal skills
- Customer-oriented approach
- Results-driven mindset
- Ability to work under pressure while maintaining composure and professionalism
What We Offer:
- Competitive salary: €25,000 - €30,000 per annum, commensurate with experience
- Opportunities for continuous training tailored to individual needs
- Professional development and growth opportunities within our organization
- An excellent work environment with a dynamic and supportive team
A Message from Our Leadership Team:
If you believe you possess the skills and qualities required to excel in this role, please submit your application to take the first step towards an exciting career opportunity with us.


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