Slovak Customer Support Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Customer Support Opportunities in Athens, Greece

Headhunt International is seeking experienced customer service and technology enthusiasts to work with the world's tech leaders.

A great opportunity to work in the world of computer software, consumer electronics, personal computers, and online platforms.

Key Responsibilities:

  • Identify customers' needs and deliver appropriate solutions, including sales.
  • Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
  • Assist customers to place an order and related issues.
  • Answer customers' inquiries and troubleshoot or escalate technical issues they face.
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.
  • Turn every customer into a happy customer.
  • Exchange ideas and solutions with your colleagues.

Requirements:

  • Fluent Slovak.
  • Excellent communication skills.
  • Sales experience with consumer products and services will be an asset.
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills.
  • An empathetic soul with matching communication skills.
  • A positive and adventurous attitude.
  • A willingness to soak up all the knowledge and experience we offer.

What We Offer:

  • Complete support to help you ease your relocation to Greece.
  • Competitive monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
  • Special events as well as community & social responsibility initiatives.
  • Free online Greek language courses.
  • State of the art premises, providing a great working environment with relaxing break areas.

Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.

Required: Candidate must have EU citizenship or permission to work in Greece.



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