Fitness Industry Customer Support Representative in Portugal

1 semana atrás


Lisboa, Lisboa, Portugal Sports & Arts Summer Camps Tempo inteiro

Immerse yourself in a warm and vibrant culture as a customer support agent at Sports & Arts Summer Camps in Madeira, Portugal. With its lush nature, stunning views, and cosmopolitan capital city of Funchal, this island paradise offers an unparalleled work-life balance.

About the Job

We are seeking a highly motivated and detail-oriented individual to join our team as a customer support representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and gyms through phone, email, and chat interactions.

Your daily tasks will include handling customer inquiries, resolving issues, and offering solutions and alternatives within set timeframes. You will use our comprehensive training guides and protocols to ensure seamless customer satisfaction.

Benefits
  • A competitive salary of 14 x 1200€ per year (1x monthly and 2 extra)
  • Overtime and holidays paid at 200% of the hourly rate
  • Free fitness membership
  • Meal allowance: 5.2€ per day of work (100€ netto per month)
  • Modern offices in Funchal with international colleagues
Required Skills and Qualifications

To succeed in this role, you should possess:

  • Native-level German language skills and fluency in English (B2)
  • Experience in customer care or related fields (advantageous but not mandatory)
  • Excellent problem-solving skills, research capabilities, and proficiency in Microsoft Office
About Us

Sports & Arts Summer Camps is a fast-growing company in the fitness industry, offering a dynamic and supportive work environment. Our mission is to provide top-notch services to our clients while fostering growth opportunities for our employees.



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