Customer Service Representative

2 semanas atrás


Porto, Porto, Portugal Cross Border Talents Tempo inteiro
About the Role

We are seeking a highly skilled Customer Service Representative to join our team in Porto or Lisbon, Portugal. As a representative of Cross Border Talents, you will be responsible for providing exceptional customer service to clients from diverse backgrounds.

Key Responsibilities
  • To provide comprehensive support to clients via phone, email, or chat, resolving their queries and concerns efficiently
  • To maintain accurate records of client interactions, updating information as necessary
  • To work collaboratively with internal teams to achieve shared goals and objectives
Requirements
  • Fluency in French (C2) and English (B2)
  • EU passport or residence permit required
  • Ability to work remotely and in Porto or Lisbon, Portugal
  • Strong communication and problem-solving skills
What We Offer

In exchange for your hard work and dedication, we offer a competitive salary of €45,000 - €50,000 per annum, depending on experience.

Additionally, we provide:

  • A comprehensive training program to equip you with the necessary skills and knowledge
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
Benefits

We understand the importance of maintaining a healthy work-life balance. That's why we offer flexible working hours, allowing you to manage your time effectively.

We also provide relocation assistance for those moving to Porto or Lisbon, ensuring a smooth transition to your new home.



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