Customer Support Specialist with Expertise in Software Guidance
3 semanas atrás
**Job Overview**
We are seeking a highly skilled Customer Support Specialist to join our team at Personalbüro U. Herrmann. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and have a strong background in software guidance.
**Salary**
The estimated salary for this position is €45,000 per year, based on industry standards and the level of expertise required. However, we offer an excellent remuneration package that includes a base salary, meal allowance, transport allowance, private health insurance, and relocation package benefits.
**Job Description**
In this role, you will work closely with healthcare professionals to advise them on the use of our software. You will be responsible for:
- Providing expert guidance on the software's features and functionality
- Answering incoming requests from healthcare professionals via phone and email
- Calling healthcare professionals proactively to ensure they are getting the most out of our services
**Required Skills and Qualifications**
To succeed in this role, you will need:
- A high level of proficiency in English (B2) and French (C2)
- Experience in customer support, preferably in a similar field
**Benefits**
We offer a comprehensive benefits package that includes:
- An excellent remuneration package based on experience, skills, and performance
- Meal allowance and transport allowance
- Private health insurance
- Relocation package benefits, including reimbursement of airfare up to €400 in economy class and accommodation for the first year
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