Technical Support Specialist
Há 2 dias
Succeed in a dynamic customer service environment with Headhunt International, where you will utilize your technical expertise to deliver exceptional support to customers. Located in Athens, Greece, this role offers a unique opportunity to work with a world-renowned tech leader, expanding your skills and experience in the software industry.
Job OverviewThis is an exciting chance for experienced professionals to join our Customer Service & Support Team, providing top-notch assistance to clients. As a Technical Support Specialist, you will be responsible for identifying customer needs and delivering tailored solutions, including sales and troubleshooting technical issues.
We are seeking a skilled individual with fluency in Slovak and excellent communication skills to join our team. Previous sales experience with consumer products and services, as well as technical research skills, will be highly valued.
Key Responsibilities- Identify customer needs and deliver appropriate solutions, including sales and technical support.
- Guide customers through billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
- Assist customers with placing orders and related issues.
- Answer customer inquiries and troubleshoot or escalate technical issues that they face.
We provide a competitive monthly salary of €2500, plus two extra salaries per year, as well as comprehensive health care benefits and numerous discounts. You will also receive full training by certified instructors and enjoy professional growth opportunities.
Our company fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. You will have access to state-of-the-art premises, free online Greek language courses, and special events. Join our community and take advantage of these perks
We require candidates to have EU citizenship or permission to work in Greece. If you're a motivated and empathetic individual with a passion for technology and customer support, we encourage you to apply.
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