Technical Support Specialist

Há 3 dias


Braga, Braga, Portugal Headhunt International Tempo inteiro

Headhunt International is seeking an experienced Technical Support Specialist to join our Customer Service & Support Team in Athens, Greece. This is a fantastic opportunity for tech enthusiasts to work with world leaders in the industry.

Company Overview:

We are a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities to all. Our team is passionate about delivering exceptional customer experiences and we're looking for talented individuals who share our vision.

About the Role:

This role will involve identifying customers' needs and delivering appropriate solutions, including sales. You will guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner. You will also assist customers with placing orders and resolving related issues, as well as answering inquiries and troubleshooting technical issues.

What You'll Bring:

To be successful in this role, you will need to have excellent communication skills and fluency in Norwegian. Sales experience with consumer products and services will be an asset, as will technical research skills to troubleshoot customer problems. You should also have advanced internet research skills and an empathetic soul with strong communication skills.

On Offer:

We offer a competitive monthly salary of 3,500€ + 2 extra salaries per year (6,000€), as well as healthcare benefits and numerous other discounts. We will also provide complete support to help you ease your relocation to Greece, including flight tickets expenses, hotel accommodation, and support with the house searching process. In addition, you will receive full training by certified instructors and enjoy professional growth & development opportunities. You will also get to participate in special events, community & social responsibility initiatives, and free online Greek language courses.

Requirements:

Candidate must have EU citizenship or permission to work in Greece. If you're passionate about delivering exceptional customer experiences and have what it takes to thrive in this role, apply today



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