Technical Support Specialist

Há 6 dias


Braga, Braga, Portugal Headhunt International Tempo inteiro

Headhunt International is seeking a skilled Norwegian Customer Service Representative to join our team in Athens, Greece. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer experiences and technical solutions to our clients.

About the Role

We are looking for an experienced Norwegian speaker with excellent communication skills to handle customer inquiries, provide technical support, and troubleshoot issues. The ideal candidate will have sales experience with consumer products and services, as well as advanced internet research skills. If you have a positive attitude, are willing to learn, and possess an empathetic soul, we encourage you to apply.

Key Responsibilities
  • Identify customers' needs and deliver tailored solutions, including sales.
  • Guide customers through billing inquiries, transactions, and issue resolution.
  • Assist customers with order placement and related issues.
  • Analyze and troubleshoot technical issues, escalating when necessary.
Required Skills and Qualifications

To succeed in this role, you must have:

  • Fluent Norwegian language skills.
  • Excellent communication and interpersonal skills.
  • Sales experience with consumer products and services (an asset).
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills.
What We Offer

As a valued member of our team, you can expect:

  • A competitive monthly salary: €5,200 + 2 extra salaries per year (€10,400) = €15,600 per year.
  • Healthcare benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth and development opportunities.
  • Special events and community & social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises with great working environment and relaxing break areas.
Location and Relocation Support

You will be based in Athens, Greece. Headhunt International offers complete relocation support, including flight tickets, accommodation, and assistance with finding a new home.



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