Technical Support Specialist for Microsoft in Lisbon
Há 6 dias
We are seeking a highly skilled Technical Support Specialist to join our team at Blu Selection in Lisbon. As a key member of our international support team, you will provide exceptional customer service and technical expertise to our clients.
This is a fantastic opportunity to work with a leading multinational organisation and be part of a dynamic team that values innovation, teamwork, and customer satisfaction.
Responsibilities and Impact- Support clients through phone and email by answering their questions regarding products and services.
- Provide solutions for occurring problems and optimize client's technical equipment/tools.
- Gather market knowledge and information about Microsoft's competitive advantages.
- Assist new and former clients with account-related issues and questions.
To succeed in this role, you will need:
- A native level of German and a good level of English.
- Enthusiasm about business and affinity for technology.
- Knowledge of the value and impact that a good customer experience can create.
- Being an attentive listener, comfortable and skillful at communicating with people.
- Having good negotiation skills or showing keenness to learn.
- Being energetic, innovative and working proactively at a fast pace.
- Excitement about intercultural communication and the expatriate lifestyle.
- Living in or willing to relocate to Portugal for an international career and life experience.
- Having a valid Portuguese work permit (required).
We offer a competitive salary package including:
- Type of contract: yearly or 6 months contract, renewable.
- Working hours: full time or part time options on rotating shifts (depending on the project).
- Salary conditions (*):
* Including free accommodation (shared flat, all bills included): 1,551€ gross/month (based on level of experience).
* Excluding accommodation: 1,741 gross/month (based on level of experience).
In addition, we offer:
- Reimbursement of your initial flight expenses.
- Airport pick up.
- Yearly two-way flight ticket back to your home country (within the EU).
- Help in paperwork, opening bank account, etc. upon your arrival.
- Private health insurance included from the first day of contract signature.
- Free Portuguese lessons, cooking classes, sport activities and social events organized by the company.
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