Technical Support Specialist in Athens, Greece
Há 5 dias
We are seeking a highly skilled Technical Support Specialist to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for providing exceptional technical support to customers through various communication channels.
Key Responsibilities- Identify and resolve customer inquiries related to billing, transactions, and account issues in a timely and efficient manner.
- Analyze and troubleshoot technical issues, escalating them to senior technicians as needed.
- Provide excellent customer service, ensuring every interaction is positive and resolution-oriented.
- Collaborate with colleagues to share knowledge and best practices in troubleshooting and resolving complex technical issues.
- Fluent Latvian language skills.
- Excellent communication and problem-solving skills.
- Sales experience with consumer products and services is an asset.
- Tech-savvy individual with strong research skills to identify solutions to complex technical problems.
- Able to work in a fast-paced environment, prioritizing tasks effectively and managing multiple projects simultaneously.
- Competitive monthly salary: €45,000 - €60,000 (gross) + 2 extra salaries per year.
- Full relocation support, including flight tickets expenses, hotel accommodation, and house searching process assistance.
- Comprehensive health insurance and numerous other discounts.
- Free online Greek language courses.
- State-of-the-art premises offering a great working environment with relaxing break areas.
In this role, you will have the opportunity to advance your career and work for a multinational company, developing strong technical expertise and skills while representing one of the world's leading brands. If you are a motivated and detail-oriented individual who thrives in a dynamic environment, we encourage you to apply.
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