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Customer Experience Champion

Há 1 mês

Braga, Braga, Portugal Ttec Tempo inteiro

**About the Role**

As a Business Development Sales Representative - LATAM Spanish, you will have the opportunity to create and deliver amazing customer experiences while working onsite in Athens, Greece. Our company, TTEC, is committed to ensuring you have the skills and support to be successful in your role throughout your career. We foster inclusivity and encourage community engagement, providing a healthy work-life balance and competitive compensation package based on work experience.

**Key Responsibilities**

  • Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, and social media.
  • Engage with leads to assess their needs, pain points, and fit for the company's products or services.
  • Initiate contact with potential customers through personalized and compelling communication, including phone calls, emails, and social media interactions.
  • Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel.

**Requirements**

  • 1+ years of applied sales experience.
  • Experience in prospecting, lead qualification, generating new business opportunities, upselling, and cross-selling.
  • Excellent verbal and written communication skills in LATAM Spanish.
  • Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels.
  • Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel.

**What We Offer**

  • Consistent workweek from Monday to Friday, enabling a healthy work-life balance.
  • Inclusive culture and community focus.
  • Individualized career growth and development.
  • Competitive compensation package based on work experience.
  • 25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate.

**About TTEC**

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.