Automotive Customer Support Specialist
2 semanas atrás
We are seeking a highly motivated and customer-focused individual to join our team as an Automotive Customer Support Specialist. As a key member of our sales and customer service team, you will be responsible for providing exceptional support to our customers in the automotive industry.
Key Responsibilities:- Provide professional customer service solutions over the phone, live chat, and emails
- Troubleshoot any malfunctions in the digital services
- Correct data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc.
- Guarantee clients satisfaction and a high level of quality
- Ensure and participate in the success of the department
- Native German speaker with excellent English
- Strong customer focus and ability to multitask
- Highly reliable, adaptable, and a fast learner
- Strong problem-solving skills
- Ability to work in fast-paced environments and have a professional attitude
- A full-time job, 40 hours a week
- Free accommodation (shared flat, all bills included) or a competitive salary
- Relocation Package for International Candidates
- Yearly two-way flight ticket back to your home country (within the EU)
- Help with paperwork, opening bank account, etc. upon your arrival
We are a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. We offer a dynamic and multicultural work environment, with opportunities for career development and language skills improvement. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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