Automotive Customer Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Job Title: Automotive Customer Support

We are seeking a highly motivated and customer-focused individual to join our team as an Automotive Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.

Responsibilities:
  • Provide professional customer service solutions over the phone, live chat, and emails
  • Troubleshoot any malfunctions in the digital services
  • Correct data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc.
  • Guarantee clients satisfaction and a high level of quality
  • Ensure and participate in the success of the department
Requirements:
  • Native German speaker with excellent English
  • Affinity or interest in the automotive industry
  • Strong customer focus and ability to multitask
  • Highly reliable, adaptable, and a fast learner
  • Strong problem-solving skills
  • Ability to work in fast-paced environments and have a professional attitude
  • Real team player and enjoy working in multicultural environments
What We Offer:
  • Full-time job, 40 hours a week
  • Free accommodation (shared flat, all bills included): 950-1030€ gross/month
  • Excluding accommodation: 1300-1400€ gross/month
  • Relocation Package for International Candidates: reimbursement of initial flight expenses, airport pick-up, yearly two-way flight ticket back to home country, help with paperwork, opening bank account, etc.

We are a Quality Certified Management Company located in Lisbon, offering a dynamic and multicultural work environment. If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.



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