Highly Skilled Customer Service Representative for Home Appliances
4 semanas atrás
Company Overview: At Cross Border Talents, we are committed to providing exceptional customer experiences for a leading home appliances brand. Our team is dedicated to delivering top-notch support and services that exceed customer expectations.
Salary: The base salary for this role is €895 gross per month (14 months). In addition, you can earn a performance bonus of up to €100 gross per month (12 months).
Job Description: As a French-Speaking Customer Service Representative, you will be responsible for providing timely and accurate responses to customer inquiries, troubleshooting, and service requests via phone, email, and chat. You will maintain a high level of professionalism and customer satisfaction, logging customer interactions and collaborating with internal teams to resolve issues.
Required Skills and Qualifications: To succeed in this role, you should have proficiency in French (C1/native) and English (B2), strong communication and interpersonal skills, a problem-solving mindset, and attention to detail. Previous experience in customer service is a plus but not required.
Benefits: This role offers a comprehensive training program, ongoing support, meal allowance (€7.23 per day), and transport allowance (€20 per month). You will work in a dynamic and multicultural team environment that values collaboration and growth.
Location: This position is based in Lisbon, Portugal, which offers a unique blend of culture, history, and modernity. You will have the opportunity to immerse yourself in one of Europe's most vibrant cities and enjoy its many attractions.
We estimate the total compensation package for this role to be around €10,500-€11,500 per year, depending on performance bonuses.
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Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative OpportunityWe are seeking a highly skilled and multilingual French-Speaking Customer Service Representative to join our team in Lisbon, Portugal.About the RoleThis is a fixed-term contract of 6 months, starting on 1st January 2025. The role involves providing exceptional customer support for a leading home appliances brand via...
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