Technical Support Specialist

Há 1 mês


Porto, Porto, Portugal Expleo Group Tempo inteiro

At Expleo, we're seeking a skilled Technical Support Specialist to join our team. This role is critical in providing timely acknowledgement and resolution of incidents raised by users. Key responsibilities include providing training to users on Market and Counterparty Risk Applications, designing appropriate metrics for reporting on key performance and quality indicators, and leveraging solid knowledge of stress testing techniques, counterparty risks, and SQL. If you have at least 3 years' experience in a similar role and possess strong analytical skills, we'd love to hear from you.

About the Role

  • Provide timely acknowledgement and resolution of incidents raised by users
  • Provide training to users on Market and Counterparty Risk Applications
  • Design appropriate metrics for reporting on key performance and quality indicators
  • Leverage solid knowledge of stress testing techniques, counterparty risks, and SQL

Requirements

  • At least 3 years' experience in a similar role
  • Solid knowledge of stress testing techniques
  • Good knowledge of counterparty risks
  • Strong knowledge of SQL

About Expleo Group

We are a global engineering, technology, and consulting service provider, ideally positioned to help you achieve your ambitions and future-proof your business.


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