Regional Operations Director: Leading West Europe Expansion
Há 6 dias
About Us
Indie Campers, the leading campervan marketplace, is revolutionizing road trips for everyone. Our digital approach and customer-centric orientation have created a seamless booking experience and high-quality road trips at affordable prices. With over one million nights rented through our platform, we've welcomed more than 300,000 travelers from 169 countries. We offer a wide range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales. As a top-tier company with a strong technological focus, we're seeking talented individuals to join our ever-growing team.
The Role
You'll be responsible for leading our West Europe operations regional team, overseeing the execution of regional processes, managing local depots, and their respective teams. Your primary goal will be to drive operational results in terms of fleet availability, customer satisfaction, and operational efficiency. You'll work closely with the Chief Operations Officer and other management team members to achieve targets defined for your region.
Key Responsibilities
- Lead and supervise the regional team and local teams in your region
- Oversee day-to-day regional operations execution and actively manage the team to achieve results regarding fleet availability, customer satisfaction, and operational efficiency
- Guarantee that operating standards are being followed and operational objectives are met
- Craft a customer-centric approach, addressing feedback with utmost importance, and monitor results daily to follow-up on action plans for continuous improvement
- Coordinate with central teams to ensure processes are well-defined and adapted to regions for success
- Lead, coordinate, and deliver projects related to operational expansion within your region
- Responsible for P&L management of your region, working alongside Revenue & Marketing, People, and Finance peers
What You'll Work On
$120,000 - $150,000 per year (estimated salary based on industry standards)
We estimate an annual salary of $120,000 - $150,000 for this role, considering the responsibilities, industry standards, and location. However, please note that actual salaries may vary depending on individual circumstances.
Benefits
We offer a comprehensive benefits package, including competitive compensation, opportunities for professional growth, and a dynamic work environment.
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