Customer Experience Professional
3 semanas atrás
Role Overview
Xm is seeking a highly motivated and customer-focused professional to join our Customer Experience Team as an Arabic-Speaking Customer Experience Officer. The successful candidate will be responsible for delivering exceptional customer service to our clients through various communication channels.
Main Responsibilities
- Handle client inquiries via live chat, email, and telephone
- Perform personal client analysis and take actions as required
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
Requirements
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent Arabic speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
Benefits
- Attractive remuneration package plus performance-related reward
- Private health insurance
- Corporate pension fund
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Please visit our website to submit your online application for this position. All applications will be treated with strict confidentiality.
-
Customer Experience Associate
1 semana atrás
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro**Customer Care Role**OverviewAs a Customer Care Agent at Abroad Experience, you will be the key point of contact for European customers, handling incoming communications and contributing to improve customer satisfaction. Your duties include maintaining expert knowledge of our company products and services, providing vital insights of customer needs, and...
-
Customer Experience Professional
1 semana atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCompany OverviewBlu Selection is a leading provider of innovative solutions for sales and marketing teams. With a strong presence in Europe and the US, they empower clients to work faster and easier with powerful tools.About the RoleWe are seeking a Customer Solutions Specialist to join our Lisbon office and provide exceptional support to German-speaking...
-
Customer Experience Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroCustomer Care AgentAt Abroad Experience, we're seeking a highly skilled and customer-focused Customer Care Agent to join our team at our European HQ in Zoetermeer. As the key contact person for European customers, you'll work closely with our team and the second line of support to provide exceptional customer service. Your duties will include handling...
-
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroJob OverviewAt Zendesk, we're seeking a talented Sales and Customer Experience Professional to join our team. As a key member of our sales organization, you'll be responsible for driving new business and delivering exceptional customer experiences.Key Responsibilities:Run a busy outbound pipeline of leads and provide top-class customer experience.Use...
-
Marketing Professional
Há 6 dias
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroAbout the Position:Abroad Experience is seeking a skilled Business Developer for German-speaking Markets. As a key member of our international team, you will be responsible for expanding our presence in Germany and driving business growth in the region.Key Responsibilities:Develop and execute strategies to grow the German-speaking market, including...
-
Sales Professional for German Market
Há 6 dias
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroKey Responsibilities:As a Sales Professional for German Market, you will be responsible for developing new opportunities with existing and new clients in various industries, including agro business, pharmaceutical, and food industry. Your tasks will include sales to existing customers, regular travel to visit clients on the German market, and working with...
-
Customer Experience Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroAbout the RoleCatawiki is seeking a highly motivated Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our customer experience department, you will play a crucial role in ensuring that our customers receive exceptional service and support.As a Customer Experience Specialist, you will be responsible for resolving complex...
-
Uzbek and Russian Speaking Customer Experience Professional
3 semanas atrás
Lisboa, Lisboa, Portugal Xm Tempo inteiroCustomer Experience Role OverviewWe are seeking a highly motivated and experienced Customer Experience professional to join our team at Xm. The ideal candidate will have a strong background in customer service, with a focus on delivering exceptional experiences for our clients.Main Responsibilities:Provide high-level customer service via live chat, email,...
-
Customer Service Ambassador
3 semanas atrás
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroJob Opportunity: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Provide timely and effective...
-
Customer Service Liaison
2 semanas atrás
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Abroad Experience. As a key member of our logistics and transportation team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesOperate as the primary point of contact for customers, responding to...
-
Customer Experience Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroAt Catawiki, our customer service team plays a vital role in ensuring our customers have an exceptional experience across our marketplace.We're looking for a skilled Customer Service Representative to join our team in Lisbon, Portugal. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with timely...
-
Customer Experience Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroAbout the RoleCatawiki is seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for resolving complex customer disputes and ensuring that our customers receive exceptional service.Key Responsibilities:Resolve customer disputes in a timely and professional mannerCommunicate...
-
Customer Experience Representative
1 semana atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro**Customer Support Specialist Role**We are seeking a highly skilled Arabic Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer experience team, you will be responsible for providing top-notch support to our clients via phone, email, chat, and social messaging channels.**Key Responsibilities:**- Provide timely and...
-
Uzbek and Russian Speaking Customer Experience Professional
2 semanas atrás
Lisboa, Lisboa, Portugal Xm Tempo inteiroAbout the Role:We are seeking a highly motivated and organized professional to join our Customer Experience Team at Xm. As a Customer Experience Officer, you will be responsible for delivering exceptional customer service to our clients.Main Responsibilities:Handle client inquiries via live chat, email, and telephone.Perform personal client analysis and take...
-
Customer Experience Advocate
Há 7 dias
Lisboa, Lisboa, Portugal Ttec Tempo inteiroAbout the RoleAs a Customer Experience Advocate at TTEC, you will play a vital role in delivering exceptional service to our customers. Your primary responsibility will be to respond to customer inquiries via chat and email, providing timely and accurate solutions to their issues.Key ResponsibilitiesRespond to customer inquiries via chat and email in a...
-
Customer Experience Associate for Allente
3 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroAre you a fluent Norwegian speaker looking for a new challenge as a Customer Experience Associate for Allente? If so, we invite you to join our dynamic Nordic team in Lisbon, where you'll be part of a growing community of like-minded professionals. As a Customer Experience Associate, you'll be responsible for delivering exceptional customer service to our...
-
Customer Experience Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroAbout CatawikiCatawiki is the leading online marketplace for buying and selling special objects. Our team of experts reviews and selects over 75,000 unique items every week, catering to a diverse range of interests and passions.Job DescriptionWe're seeking a skilled Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our...
-
Customer Experience Strategist
3 semanas atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroJob Description: We're seeking a seasoned Customer Experience Strategist to join our team at Zendesk, Inc. As a key member of our Managed Services team, you will be responsible for delivering exceptional customer experiences to our enterprise clients. Your expertise will help us drive business growth and customer satisfaction through strategic consulting and...
-
Customer Experience Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Catawiki Tempo inteiroAbout the RoleCatawiki is seeking a highly motivated and customer-focused individual to join our Customer Experience team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service to our buyers and sellers, resolving complex issues, and ensuring a positive experience for all customers.Key...
-
Customer Experience Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Afa Tempo inteiroJob Overview:Savoy Signature is seeking a skilled professional to lead our customer experience strategy. Reporting directly to the Chief Commercial Officer, the successful candidate will be responsible for:Key Responsibilities: Analyzing customer feedback and data to identify improvement opportunities Collaborating with cross-functional teams to develop new...