Customer Experience Representative

Há 1 mês


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
**Customer Support Specialist Role**

We are seeking a highly skilled Arabic Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer experience team, you will be responsible for providing top-notch support to our clients via phone, email, chat, and social messaging channels.

**Key Responsibilities:**

- Provide timely and effective support to customers through various communication channels
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Collaborate with internal teams to escalate complex issues and ensure customer satisfaction
- Maintain accurate records of customer interactions and cases

**Requirements:**

- Native or proficient Arabic speaker with a good command of English
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Previous experience in customer service or a related field is an asset

**What We Offer:**

- Competitive salary and benefits package
- Opportunity to work with a diverse team and contribute to a dynamic company
- Professional growth and development opportunities
- Relocation package for non-EU residents

**If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.**

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