Customer Experience Representative in Lisbon

Há 6 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Overview:
  We are seeking a skilled Customer Experience Specialist to join our team in Lisbon. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and teamwork.

Key Responsibilities:
  Answering incoming queries from customers
  Identifying issues and providing solutions
  Ensuring high levels of customer satisfaction
  Recording data in the CRM system
  Providing ad-hoc support
  Working collaboratively with colleagues to achieve team goals

Requirements:
  Native Dutch speaker
  Business proficiency level of English
  Motivated and committed to work
  Excellent communication and listening skills
  Team player willing to work with international colleagues

What We Offer:
  Long-term fixed-term contract, renewable every year
  Full-time (40h/week) working hours
  Competitive salary conditions: 1040€ gross/month including free accommodation or 1298€ gross/month excluding accommodation
  Reimbursement of initial flight expenses after 3 months
  Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  Real career opportunities in different career paths

Living in Lisbon:
  Colourful city views and rich cultural history
  Delicious Portuguese cuisine and famous cafe culture
  Friendly people, good vibes, and a happy-go-lucky urban life
  Warm climate all year and a sunny beach life next to the Atlantic
  Large English-speaking local community and international environment



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