Customer Experience Representative in Lisbon
Há 6 dias
Job Overview:
We are seeking a skilled Customer Experience Specialist to join our team in Lisbon. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and teamwork.
Key Responsibilities:
Answering incoming queries from customers
Identifying issues and providing solutions
Ensuring high levels of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Working collaboratively with colleagues to achieve team goals
Requirements:
Native Dutch speaker
Business proficiency level of English
Motivated and committed to work
Excellent communication and listening skills
Team player willing to work with international colleagues
What We Offer:
Long-term fixed-term contract, renewable every year
Full-time (40h/week) working hours
Competitive salary conditions: 1040€ gross/month including free accommodation or 1298€ gross/month excluding accommodation
Reimbursement of initial flight expenses after 3 months
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths
Living in Lisbon:
Colourful city views and rich cultural history
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes, and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
Large English-speaking local community and international environment
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