Technical Support Specialist for Web Applications

Há 6 dias


Lisboa, Lisboa, Portugal Ci&T Tempo inteiro

We are a technology consulting company specializing in digital transformation, CI&T. Our mission is to help businesses navigate technological changes and achieve their full potential.

We combine human expertise with the disruptive power of Artificial Intelligence to drive innovation and deliver exceptional results.

As a seasoned Fullstack Developer seeking a new challenge, you will be part of our dynamic team providing technical support and troubleshooting for web applications built with React and Node.js.

Key Responsibilities:

  • Technical Support: Provide Level 3 support for complex technical issues related to our web applications, ensuring seamless user experiences.
  • Problem Solving: Identify and analyze technical challenges reported by users and stakeholders, implementing effective solutions.
  • Continuous Improvement: Stay up-to-date with the latest trends in web development and support best practices, enhancing our support capabilities and technology stack.

Requirements and Qualifications:

  • Proven experience as a Support Analyst or similar role, with expertise in React, Node.js, and Typescript.
  • Strong debugging and problem-solving skills, with the ability to analyze and resolve technical issues effectively.
  • Excellent communication and interpersonal skills, capable of conveying technical information to non-technical stakeholders.
  • Ability to work collaboratively in a team environment and contribute to a positive team culture.

In this role, you will have the opportunity to work with a talented team of professionals dedicated to delivering exceptional support and driving business growth. With a strong focus on diversity, equity, and inclusion, we foster a culture that values collaboration, creativity, and continuous learning.

Estimated Salary: $120,000 - $180,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

We are an equal-opportunity employer committed to building a diverse and inclusive workplace. If you are a motivated and experienced professional looking for a new challenge, please apply today.



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