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Senior Account Manager for International Clients
1 semana atrás
**About the Role**
We are seeking an experienced Senior Account Manager to join our team in Europe. The successful candidate will be responsible for maintaining existing client relationships in the EU, renewing and upselling their yearly memberships, and strategizing with the team on overall client retention in our EU market.
You will work closely with our high-performing team to achieve business goals and make a significant impact.
This is a fantastic opportunity to grow professionally and contribute to the company's continued success.
**Key Responsibilities:**
- Attend to all paying member's needs, build relationships, and maintain the client's experience with Machinio's services
- Reneew/upsell annual memberships, using effective negotiation skills
- Review each account regularly to ensure client's ROI maximization
- Report back to the development team on client's technical issues, concerns, and any related requests that can be improved/fixed/changed
