Global Media Platform Customer Support Specialist for Talingual Lisbon
1 semana atrás
At Talingual, we are seeking a highly skilled German speaking Customer Advisor to join our multilingual team. As a Global Media Platform Customer Support Specialist, you will be responsible for providing exceptional support via social media to users of our global platform.
Role Overview
The ideal candidate will have fluency in German and a good command of English, with previous experience working in either Social Media, Customer Service and/or PR. A passion for Social Media, excellent communication skills, eagerness to learn, attention to details, flexible attitude, and ability to multi-task are essential for this role.
Key Responsibilities
- Respond to customers' queries via social media
- Manage the company's social media visibility
- Review the social media channels
Requirements
To succeed in this role, you should have:
- Fluency in German and a good command of English
- Previous experience working in either Social Media, Customer Service and/or PR
- Eagerness to learn and attention to details
- Flexible attitude and ability to adapt in a changing environment
- Ability to multi-task
Salary and Benefits
We offer a competitive salary of between 16-19K euro gross per annum, plus benefits including daily food vouchers, public transport/commuting allowance, an annual performance bonus of 5%, and relocation bonus of 2000 euro for successful candidates relocating from outside Portugal.
Why Join Us?
Talingual is an exciting new international office in Lisbon, offering a unique opportunity to work in a dynamic and fast-paced environment. We provide training and development opportunities, career progression, monthly language bonus, free tea/coffee and water, and a chance to work on a global media platform.
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