Automotive Service Representative
Há 4 dias
**Overview of the Role**
We are seeking a highly skilled and customer-focused Automotive Service Representative to join our team at Cross Border Talents. As a key member of our digital services team, you will be responsible for providing top-tier service to users of our automotive services.
**Responsibilities**
- Provide exceptional customer service via multiple channels (phone, email, chat)
- Resolve inquiries and troubleshoot issues efficiently
- Ensure customer satisfaction by offering tailored solutions and empathetic communication
- Log customer interactions accurately and follow up to ensure problem resolution
**Requirements**
- French fluency (native-level preferred) and proficiency in English is an asset
- Strong communication skills and a customer-centric mindset
- Ability to adapt to different shifts and work in a remote setting
- Excellent problem-solving skills with a detail-oriented approach
**What We Offer**
- A competitive package including a base salary of €8,300 per month and a performance bonus of €1,200 per year
- A meal allowance of €7.23 per working day and a transport allowance of €20 per month
- Health insurance available from day 1 with an employee contribution, free after 6 months of employment
- Opportunities for career growth and advancement within our prestigious automotive digital services project
**Why Join Us?**
- Be part of a collaborative team with flexible remote work options
- Enjoy comprehensive benefits, including meal and transport allowances, health insurance, and performance bonuses
- Receive incentives for excellence and commitment
**Your Next Steps**
We look forward to welcoming you to our team To take your first step, please mark your calendar for further instructions.
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