Automotive Service Representative

Há 4 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

**Overview of the Role**

We are seeking a highly skilled and customer-focused Automotive Service Representative to join our team at Cross Border Talents. As a key member of our digital services team, you will be responsible for providing top-tier service to users of our automotive services.

**Responsibilities**

  • Provide exceptional customer service via multiple channels (phone, email, chat)
  • Resolve inquiries and troubleshoot issues efficiently
  • Ensure customer satisfaction by offering tailored solutions and empathetic communication
  • Log customer interactions accurately and follow up to ensure problem resolution

**Requirements**

  • French fluency (native-level preferred) and proficiency in English is an asset
  • Strong communication skills and a customer-centric mindset
  • Ability to adapt to different shifts and work in a remote setting
  • Excellent problem-solving skills with a detail-oriented approach

**What We Offer**

  • A competitive package including a base salary of €8,300 per month and a performance bonus of €1,200 per year
  • A meal allowance of €7.23 per working day and a transport allowance of €20 per month
  • Health insurance available from day 1 with an employee contribution, free after 6 months of employment
  • Opportunities for career growth and advancement within our prestigious automotive digital services project

**Why Join Us?**

  • Be part of a collaborative team with flexible remote work options
  • Enjoy comprehensive benefits, including meal and transport allowances, health insurance, and performance bonuses
  • Receive incentives for excellence and commitment

**Your Next Steps**

We look forward to welcoming you to our team To take your first step, please mark your calendar for further instructions.



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