Senior Hotel Support Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

Company Overview:

">

RoomRaccoon is a leading hotel management system company founded in 2017 by Nadja Buckenberger and Tymen Van Dyl. With a mission to redefine hotel operations, the company has grown to serve over 2000 clients across Europe, USA, and Africa.

">

Job Description:

">

We are seeking a Senior Hotel Support Specialist to join our global team. As a key member of our support team, you will be responsible for delivering exceptional customer service to our hotel clients through various communication channels.

">

Responsibilities:

">
  • ">
  • Provide timely and professional support to hotel clients via email, phone, and online discussion forums">
  • Assess client queries and escalate issues to internal teams when necessary">
  • Meet daily and weekly engagement metrics to ensure high levels of customer satisfaction and retention">
">

Requirements:

">

To be successful in this role, you will need:

">
  • ">
  • Fluent proficiency in Portuguese and Spanish languages">
  • 2+ years' experience in a customer-facing, technical, or support role">
  • Excellent interpersonal and technical skills">
">

Benefits:

">

We offer a competitive salary, comprehensive training budget, annual hotel allowance, equity, birthday and Christmas vouchers, free food Fridays, Mac environment, incentive-based commission, and more

">

Join Our Team:

">

If you are a motivated and customer-focused individual who thrives in a dynamic work environment, we encourage you to apply for this exciting opportunity



  • Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

    Company OverviewRoomRaccoon, a pioneering hotel management system provider, was founded in 2017 by Nadja Buckenberger and Tymen Van Dyl. With a diverse team of 100 professionals across 5 offices worldwide, they serve over 2000 clients spanning Europe, the USA, and Africa.About the RoleWe are seeking an experienced Hotel Support Specialist to join our global...


  • Lisboa, Lisboa, Portugal Navan Group Tempo inteiro

    About Navan Group:Navan Group is a pioneering company that powers in-person connections through relentless innovation. We enable our travelers to focus on being there, not getting there, and our Travel Experience team plays a central role in this mission.Job Summary:We are seeking an experienced Senior Travel Support Specialist to join our quickly growing...

  • Senior Hotel Booking

    3 semanas atrás


    Lisboa, Lisboa, Portugal Ihg Tempo inteiro

    Unlock Your Potential as a Senior Hotel Booking & Revenue Generation SpecialistWe are seeking an experienced and motivated individual to join our team in Lisbon, Portugal as a Senior Hotel Booking & Revenue Generation Specialist. In this dynamic role, you will be responsible for providing exceptional customer service and driving revenue growth for our hotel...


  • Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiro

    At Alter Solutions Portugal, an IT Consultancy Company and part of the Alter Solutions Group, we partner with over 120 clients across various industries. Our Nearshore IT center in Portugal serves as a dedicated team for projects with internationally renowned clients.Job Title: Senior Technical Support SpecialistJob Description:We are seeking a skilled...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Company Overview">Lisbon, a city known for its fast-growing premium developments in real estate and hospitality, is home to a company that operates globally. This company has distinguished itself through its innovative approach to property investments.">Your New Role">The Administrative Support Specialist for Senior Executive plays a crucial role in ensuring...

  • Hotel Procurement Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Thelakhanigroup Tempo inteiro

    Thelakhanigroup is a leading developer and operator of high-quality assets worldwide, specializing in the hospitality industry. We offer a collaborative and innovative working environment with opportunities for professional growth within a global company.About UsWe are looking for a Hotel Procurement Specialist to join our dynamic team and contribute to the...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Job SummaryWe are seeking a highly skilled and experienced customer support specialist to join our team as a Senior Video Game Industry Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service to gamers from around the world.


  • Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

    About Our CompanyWe are a leading multinational electronics company with a strong presence in Greece. Our customer support team is dedicated to providing exceptional service to our clients worldwide.Salary and BenefitsThe successful candidate will receive a competitive monthly salary of approximately €4,000 per month, plus two additional salaries paid...

  • Hotel Experience Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Overview: As a Hotel Experience Specialist, you will be responsible for evaluating hotel properties and providing detailed feedback to ensure exceptional service and quality standards.Job Summary: We are seeking an experienced Hotel Experience Specialist to join our team in Europe. The successful candidate will have a minimum of 2 years of experience in...

  • Hotel Evaluation Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Phiture is expanding its team of experts who assess hotels and ensure they meet the highest standards of quality. As a Hotel Evaluation Specialist, you will travel across the EMEA region to evaluate hotel aspects, from room cleanliness to staff interactions.The ideal candidate has a minimum of 2 years of experience in hotels with proven management success....


  • Lisboa, Lisboa, Portugal K&I Healthcare Services Llc Tempo inteiro

    At K&I Healthcare Services Llc, we are committed to providing exceptional support to our clients and patients. We are currently seeking a skilled Senior Technical Support Specialist to join our team. Company OverviewWe founded our company in 2016 with the mission of recruiting and selecting top talent for leading organizations. Our client, a renowned...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a highly motivated and experienced Senior French Language Customer Support Specialist to join our team at Cross Border Talents.As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in France and other French-speaking countries. You will be the first point of contact...

  • Senior IT Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Qualitest Group Tempo inteiro

    About Qualitest GroupQualitest Group is a renowned IT consulting company that specializes in quality assurance, software development, IT security, and IT management. With a focus on serving customers across various industries, we continue to grow and expand our services in numerous projects.Job SummaryWe are seeking an experienced Senior IT Support...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Company OverviewSitel Corp. is a leading manufacturer of commercial remotely manned aircraft (called RPAs, unmanned aerial vehicles or drones) for various activities. We also design and manufacture camera systems, gimbal stabilizers, sensors, propulsion systems, enterprise software, and flight control systems.Job Title: Senior Drone Product Support...

  • Senior IT Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Integer Consulting Tempo inteiro

    Integer Consulting, a leading provider of technology and information systems services, is seeking an experienced Senior IT Support Specialist to join their team. With a strong focus on delivering high-quality IT outsourcing services, the company has established itself as a trusted partner for national and multinational companies across various industries.The...


  • Lisboa, Lisboa, Portugal Triangle Talent Solutions Tempo inteiro

    O Triangle Talent Solutions está a procurar um Gerente de Hotel Senior para uma unidade 5 estrelas em Lisboa. O candidato ideal terá experiência na gestão de unidades hoteleiras de alta qualidade e será capaz de desenvolver estratégias eficientes para manter, promover e aumentar o nível de satisfação dos clientes.Descrição do CargoO Gerente de...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job Title: Senior Technical Support Specialist - Lisbon OpportunityYour responsibilities and impact as a Senior Technical Support Specialist will be to ensure exceptional customer service, quality, and excellence in your work. Key areas include solving technical issues, providing product advice, following up on logistics, performing quality checks, and...


  • Lisboa, Lisboa, Portugal Workster Tempo inteiro

    Company Overview:Workster partners with a leading multinational technology business to recruit skilled Customer Experts for their team in Lisbon.About the Role:As a Senior German Language Customer Support Specialist, you will play a vital role in ensuring customer satisfaction and delivering professional support services. Your key responsibilities include...


  • Lisboa, Lisboa, Portugal Biom?Rieux Bv Tempo inteiro

    Job Title: Senior Regulatory Affairs SpecialistWe are seeking a highly skilled and experienced Senior Regulatory Affairs Specialist to join our team at Biom?Rieux Bv.About the Job:As a Senior Regulatory Affairs Specialist, you will be responsible for implementing regulatory strategies for assigned products in accordance with global regulations and guidance....

  • Hotel Procurement Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Thelakhanigroup Tempo inteiro

    About TLG GlobalTLG Global is a leading developer and operator of high-quality assets worldwide, specializing in the hospitality industry. Our portfolio includes renowned brands and properties across multiple countries.Role OverviewThe Procurement Manager for Hospitality Operations will be instrumental in managing the procurement of hospitality items,...