Client Service Manager
4 semanas atrás
Red Frog Recruitment LDA is a leading multilingual head-hunting recruitment company, specialising in the IT and BPO sectors. Our team of innovative specialists are industry-savvy, loyal, committed, and connected. We build long-term relationships with clients and professionals alike, prioritising individual needs to achieve exceptional results.
The Role- You will serve as the primary point of contact, delivering outstanding service standards and expert advice to clients on their enquiries, complaints, and other service-related matters.
- Develop comprehensive account plans to enhance service delivery.
- Foster strong internal relationships to optimise service delivery and ensure adherence to internal guidelines and statutory requirements.
- A minimum of one year's experience, including solid experience in a similar role within Professional Services.
- A strong team player able to manage multiple stakeholders.
- Adaptable and thrive in dynamic environments.
- A skilled networker and relationship builder.
- An opportunity to work with a reputable company boasting a proven track record of performance.
- An attractive salary package and benefits.
We estimate that this position comes with an annual salary of approximately €45,000 - €60,000, depending on location and experience.
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