Client Service Manager

4 semanas atrás


Lisboa, Lisboa, Portugal Red Frog Recruitment LDA Tempo inteiro

Red Frog Recruitment LDA is a leading multilingual head-hunting recruitment company, specialising in the IT and BPO sectors. Our team of innovative specialists are industry-savvy, loyal, committed, and connected. We build long-term relationships with clients and professionals alike, prioritising individual needs to achieve exceptional results.

The Role
  • You will serve as the primary point of contact, delivering outstanding service standards and expert advice to clients on their enquiries, complaints, and other service-related matters.
  • Develop comprehensive account plans to enhance service delivery.
  • Foster strong internal relationships to optimise service delivery and ensure adherence to internal guidelines and statutory requirements.
Ideal Candidate Profile
  • A minimum of one year's experience, including solid experience in a similar role within Professional Services.
  • A strong team player able to manage multiple stakeholders.
  • Adaptable and thrive in dynamic environments.
  • A skilled networker and relationship builder.
What's in it for You?
  • An opportunity to work with a reputable company boasting a proven track record of performance.
  • An attractive salary package and benefits.

We estimate that this position comes with an annual salary of approximately €45,000 - €60,000, depending on location and experience.



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