Client Services Manager
Há 1 mês
**Job Summary**
We are recruiting a Client Services Manager to lead a team of customer support specialists. As a key member of our organization, you will be responsible for ensuring the highest level of customer satisfaction in the field of international health insurance plans.
**Key Responsibilities**
- Manage and supervise a team of 6 to 12 customer support specialists
- Ensure quality of customer service and resolve customer complaints in a timely manner
- Collaborate with regional manager to achieve team goals and objectives
**Requirements**
- Fluent French or English and Portuguese language skills
- Experience in customer service and team management
- Previous experience in the insurance sector is an asset
**What We Offer**
- Permanent contract with the client
- Continuous training and development opportunities
- Free family health and life insurance
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