Italian Commercial Sales Growth Specialist
Há 1 mês
Company Overview: At Zendesk, Inc., we strive to empower exceptional service for every individual on the planet. Our goal is to create products rooted in the belief that behind every interaction lies an opportunity to make a meaningful human connection.
Salary: The estimated annual salary for this position is $120,000-$180,000, depending on experience and performance.
Job Description:
We're seeking a successful Commercial Account Executive for the Italian market based in Milano with a proven track record in B2B sales and a passion for driving growth within the SaaS space. Your focus will be on building relationships and introducing innovative solutions to new customers, as well as growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact.
Key Responsibilities:
- Directly drive top-line revenue growth by acquiring new Commercial Italian customers and developing strategies to penetrate top-tier accounts.
- Proactively identify and pursue opportunities to cross-sell additional products and services to existing customers to optimize account revenue and profitability.
- Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships.
- Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.
- Create quarterly territory plans, developing strategies and actionable tactics to increase our market share in Commercial in Italy.
- Demonstrate a strong understanding of Zendesk products and align them with clients' business objectives to secure product expansion and customer satisfaction.
- Consistently develop a robust pipeline of qualified opportunities and maintain an accurate sales forecast to exceed quarterly and annual revenue goals.
- Establish and maintain C-level executive sponsorship, leveraging your industry expertise to build relationships with decision-makers and champions.
- Collaborate effectively with internal teams and leadership to optimize sales strategies and drive sales execution.
Requirements:
- Bachelor's degree or equivalent experience required.
- Experience in cloud/software B2B sales or solution engineering, with a minimum of 3 years of experience and a proven track record of exceeding sales targets.
- Strong, consistent track record of achieving targets & quota achievement.
- Experience in managing customer relationships with organizations generating revenues exceeding $2 billion.
- A history of successfully selling to C-level executives in Commercial accounts.
- Experience creating and leveraging territory and account plans.
- An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth.
- Demonstrated industry experience, with the ability to navigate industry trends and dynamics and build relationships with key decision-makers and champions.
- Familiarity with key Sales tools such as Salesforce, Outreach, Clari, Seismic, and Looker.
- Ability to travel to customer locations.
About Us: Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. We welcome applications from individuals who are passionate about delivering exceptional service and driving business growth.
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