Senior Client Reference Manager

1 semana atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

Company Overview

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Boston Consulting Group is a leading management consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.

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We were the pioneer in business strategy when founded in 1963, and today we help clients with total transformation, inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

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Job Description

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We are seeking a Senior Client Reference Manager to play a critical role in converting, shaping, and delivering high-impact client references that showcase our successful client engagements.

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This is a unique opportunity to work closely with senior stakeholders to identify key client stories that align with our strategic objectives, taking each selected client reference through a well-coordinated production process.

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About the Role

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You will oversee the buy-in process for creating a reference, providing compelling cases to both the Chief Client Officer and the client for participating in the reference program.

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You will manage the end-to-end production process of client references, ensuring timely and efficient project delivery, as well as review video cuts and article drafts to ensure alignment with brand and stakeholder expectations.

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Responsibilities

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  1. ">
  2. Reference Identification: Collaborate with senior stakeholders (Practice Area Leaders, Global Practice and Business Management Executive Directors, Chief Client Officers, System Leaders) to pinpoint the right client references that reflect our transformational client work.">
  3. Project Management: Oversee the buy-in process for creating a reference, providing compelling cases to both the Chief Client Officer and the client for participating in the reference program.">
  4. Briefing & Production Coordination: Create detailed briefs for the content studio, coordinate kick-off calls with case teams and writers, and provide feedback to refine the narrative and visuals.">
  5. Quality Assurance: Review video cuts and article drafts, ensuring alignment with brand and stakeholder expectations.">
  6. Legal checks: Clear the client stories for external publicity by liaising with the legal team.">
  7. Stakeholder Communication: Provide regular updates to senior stakeholders, keeping them informed of project milestones and any challenges or changes.">
  8. Repository Management: Maintain a central, accessible, and organized reference repository, ensuring all approved references are available for commercial or brand-building use.">
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What You'll Bring

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10-12+ years of relevant experience in managing complex, multi-stakeholder projects, ideally within a PA and Marketing environment.

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A Master's degree is preferred, and previous experience in consulting is a plus.

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Demonstrates in-depth topic/function expertise, ability to lead more complex, broader sub-functional teams or projects fully independently and provide direction to others.

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Ability to resolve complex issues and non-defined problems autonomously, strong interpersonal skills, credibility, and ability to influence senior members of the PAs and beyond.

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Strong written and verbal communication skills.

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Estimated Salary Range:$140,000-$180,000 per annum, based on location and experience.

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Who You'll Work With

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You will collaborate with senior stakeholders, including COO of Practice Areas, Senior and Executive Directors across BCG matrix, PALs, CCOs, and MDPs.

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You will also work with the Content Studio to produce compelling, high-quality references, as well as partner with marketing teams to identify strategic reference opportunities, formats, and integrate references into broader campaigns.

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Additionally, you will work with the Client Team to find the right initiatives to incorporate Client References into wider Commercial Excellence objectives and programs.

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Benefits

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Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law.

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BCG is an E-Verify Employer.


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