Senior Customer Experience Representative
Há 1 mês
Company Overview
">We are a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients. Our team is passionate about helping customers achieve their goals, and we're looking for talented individuals to join us in this mission.
About the Role
">We are seeking a Senior Customer Experience Representative to join our German-speaking team in Lisbon, Portugal. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients through phone, email, and chat channels.
About You
">To succeed in this role, you'll need:
">- ">
- A native or proficient level of German (C2)">
- An advanced level of English (at least C1) both verbal and written">
- Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills">
- Analytical and problem-solving skills with strong attention to detail">
- A desire to learn and advance, be a curious investigator and problem solver">
- EU citizenship or a valid work permit for Portugal">
What We Offer
">As a valued member of our team, you can expect:
">- ">
- A competitive salary range of €35,000 - €45,000 per year, depending on experience">
- A comprehensive relocation package to help you settle in Lisbon">
- Paid professional training to enhance your skills and knowledge">
- Employee discounts and perks to make your life easier">
- Private healthcare and dental insurance after six months of employment">
- Growth opportunities through various development programs">
- A fun and engaging company-wide initiatives, including our EverBetter wellness program">
- Job stability and a chance to grow with us">
- Excellent work culture and a supportive team">
How to Apply
">If you're a motivated and customer-focused individual looking for a new challenge, please apply today
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