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Technical Helpdesk Professional

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Lisboa, Lisboa, Portugal Aubay Portugal Tempo inteiro

Aubay Portugal is a multinational company with a presence in several countries worldwide. Our team of professionals is dedicated to delivering high-quality services and solutions to our clients.

Job Requirements

We are seeking a Technical Helpdesk Professional to join our team in Lisbon. The successful candidate will be responsible for providing technical support to our clients across various sectors, including banking, insurance, and telecommunications.

Key Responsibilities:

  • Handling incidents, BAU service requests, and infrastructure maintenance
  • Providing on-call support outside regular business hours
  • Reviewing and creating application support knowledge articles

The ideal candidate will have excellent analytical and problem-solving skills, as well as the ability to communicate effectively and document processes clearly. A strong technical background in Windows/Linux environments and experience with UNIX shell scripting or PowerShell are also essential.

We offer a competitive salary and benefits package, including health insurance and opportunities for career growth and development.