Customer Service Advisor

3 semanas atrás


Lisboa, Lisboa, Portugal Minacs Tempo inteiro
About the Role

We are seeking a highly skilled Customer Service Advisor to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our clients via multiple channels.

Key Responsibilities:

  • Respond to inbound customer requests, documenting relevant case information and ensuring excellent customer satisfaction.
  • Assist users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned).
  • Collaborate with other technicians to resolve or properly close help tickets.
About Us

Concentrix is a global technology and services leader that powers the brands of the future. We provide innovative solutions that improve our clients' businesses and enhance their customers' experiences. Our commitment to equal employment opportunities and a work environment free from discrimination and harassment makes us an attractive employer for those looking to grow and develop their careers.

What You Will Need

To succeed in this role, you will need:

  • A high level of German language proficiency (written and oral) and fluency in English (B2).
  • Excellent writing and verbal communication skills to simplify technical language for non-technical users.
  • Patience when communicating and solving issues.
  • The ability to keep up with the latest IT and tech-related trends.
  • Proactivity, self-motivation, and a strong team player attitude.
What's in it for You?

In this role, you can expect:

  • A competitive salary of approximately €35,000 per year.
  • A performance bonus scheme that rewards your hard work and dedication.
  • A comprehensive benefits package, including full-time contracts, paid training, and career development opportunities.
About Our Location

We are based in Lisbon, Portugal, a vibrant city known for its rich history, stunning architecture, and excellent quality of life. Our office is conveniently located in the heart of the city, making it easy to get around and enjoy all that Lisbon has to offer.


  • Customer Service Advisor

    3 semanas atrás


    Lisboa, Lisboa, Portugal Webhelp France Tempo inteiro

    About the RoleWe are seeking an experienced Customer Service Advisor to join our team in Portugal. As a key member of our customer support team, you will be responsible for providing excellent service to our clients via inbound calls and emails.Key ResponsibilitiesProvide accurate and timely responses to customer inquiries and requests.Become a specialist in...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team in Lisbon, Portugal. This is an exciting opportunity for those who want to grow and be inspired in a dynamic and global environment.Key ResponsibilitiesProvide exceptional customer service via inbound calls, chat, or email, ensuring timely resolutions to product or...

  • Customer Service Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    About MinacsAt Minacs, we empower businesses to succeed by providing exceptional customer experiences. We're a global technology and services leader, helping top brands improve their operations with innovative solutions.Job OverviewWe're seeking an experienced Customer Service Advisor to join our team in Lisbon, Portugal. As a key member of our hospitality...

  • Customer Service Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About the JobAs a Finnish-speaking customer service advisor, you will be responsible for providing top-notch support to our clients via various communication channels. If you have excellent communication skills, patience, and a passion for problem-solving, this could be the perfect role for you.Job DescriptionRespond to inbound customer requests and document...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Customer Service Advisor for Turkish MarketAre you a customer-focused individual looking to take your skills to the next level in one of Europe's most exciting destinations?We are seeking an enthusiastic Turkish Customer Service Advisor to join our growing international team based in Lisbon, Portugal. With a range of flexible working options, including...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Customer Support Specialist OpportunityWe are seeking a highly skilled and Italian-speaking Customer Support Specialist to join our team at Customer Labs. This role will be based in Lisbon or remote, with flexible working hours and a competitive salary package.About the RoleThis is an exciting opportunity for an Italian-speaking professional to provide...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    About Atlean WorldAtlean World is an innovative HR SaaS consultant that thrives in multicultural environments as the new reality. Our mission is to simplify multilingual markets, making the candidate's recruitment journey smoother and more enjoyable. We are a global brand dedicated to breaking boundaries.Role OverviewWe are offering a great work experience...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    At Customer Labs, we are looking for an Italian-speaking Customer Service Representative to join our team. This is a fantastic opportunity to work with a leading BPO player in the industry and contribute to their pursuit of excellence in customer service.About the RoleThis role involves handling customer inquiries related to product features, technical...

  • Technical Product Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    At our company, Buscojobs Portugal, we are seeking a highly skilled Technical Product Advisor to join our team in Lisbon. This exciting opportunity offers a unique blend of technical expertise and customer service skills, making it an ideal fit for individuals who enjoy working with people and technology.About the RoleThis full-time position involves serving...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About UsPhiture is a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.Career OpportunityWe're looking for a Customer Service Advisor to join our team in Lisbon, Portugal. As a key member of our customer service team,...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    At Buscojobs Portugal, we're seeking a talented and customer-focused individual to join our team as a Customer Service Representative in the Polish market. With a range of flexible working options, including hybrid and remote roles, this is an excellent opportunity to work in a dynamic international environment while living in beautiful Portugal.We're...


  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    Job Title: Danish Customer AdvisorLocation: Lisbon, PortugalWe are seeking a highly motivated and customer-focused Danish Customer Advisor to join our team at Sitel Corp. in Lisbon, Portugal. As a Danish Customer Advisor, you will be responsible for providing exceptional customer service to our clients in Danish, ensuring that their needs are met and...


  • Lisboa, Lisboa, Portugal Cbt Tempo inteiro

    **Overview:** Cbt is seeking a French-Speaking Customer Advisor to join its dynamic team in Lisbon, Portugal. As a key member of the web services team, you will be responsible for providing exceptional customer service and support to clients.


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    German-Speaking Customer Advisor Role in LisbonWe are seeking a dedicated and skilled German-speaking customer advisor to join our team in Lisbon, Portugal. As a customer service ambassador, you will be responsible for delivering exceptional support to international customers.About the Job:Provide top-notch customer service via phone, email, and chat in...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    We are looking for a highly skilled Customer Service Advisor to join our team in the beautiful country of Portugal. As a key member of our support team, you will play a crucial role in providing exceptional customer service via phone and email.About the RoleThis is a fantastic opportunity to work from home, enjoying a great work-life balance while still...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Lisbon is a city that embodies the perfect blend of tradition and modernity. As a Technical Customer Advisor, you will have the opportunity to be part of a multicultural team in a company that works alongside well-known brands. The capital of Portugal is a hub for innovation and entrepreneurship, making it an ideal location for those looking to take their...

  • Customer Success Advisor

    3 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    We are seeking a highly skilled Customer Success Advisor to join our team in Lisbon. This role is perfect for a passionate and customer-focused individual who can provide exceptional support to our clients.About the Role:The Customer Success Advisor will be responsible for delivering top-notch customer service, resolving queries and issues efficiently, and...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About Phiture: We're a global technology and services leader that powers the brands of the future, with a presence in over 70 countries. Our team is passionate about improving businesses with technology and integrated solutions.Job Overview: As a Multilingual Streaming Service Advisor, you will play a crucial role in providing exceptional customer support to...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    **Career Opportunity at Webhelp: Hotel Reservation Advisor in Lisbon, Portugal**We are seeking a highly skilled and motivated individual to join our team as a Hotel Reservation Advisor in Lisbon, Portugal. This role requires excellent customer service skills, fluency in German, and a strong passion for delivering exceptional results.**About the Role**This is...


  • Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiro

    Job Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...