E-Banking Support Specialist
Há 1 mês
About the Role
At Inetum, we are seeking a skilled E-Banking Support Specialist to join our team in Lisbon. This individual will be responsible for providing technical assistance to clients regarding the E-banking platform, collaborating with internal parties to resolve client requests, and offering support with Cash Management.
Key Responsibilities
- Provide technical support to clients regarding the E-banking platform
- Contact internal parties to provide solutions to client requests
- Support with Cash Management
Requirements
- Academic background in Finance, Business Administration, or related field
- 4 years of Banking Operations and/or IT Support/Service Desk experience
- Strong orientation towards the customer, goals, and results
- General IT and Cash Management products knowledge
- Fluency in English (mandatory)
- Experience with CRM (preferential)
- Proficiency in MS Office, specially Excel
- Excellent communication skills
- Attention to detail
- Driven to team work
About Inetum
Inetum is a European leader in digital services, striving to make a digital impact for businesses, public sector entities, and society. Our team of 28,000 consultants and specialists aims to contribute to our clients' performance and innovation, as well as the common good. We partner with major software publishers to meet the challenges of digital transformation with proximity and flexibility, generating sales of 2.5 billion euros in 2023.
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