Tech Support Specialist for Multinational Banking Project

1 semana atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
Job Opportunity: Application Support Engineer

Dellent is a renowned consulting firm specializing in System Information and Telecommunications. Our mission is to empower our candidates and consultants to advance their careers through meaningful projects that cater to their needs and expectations.

We are seeking an experienced Application Support Engineer to join our team in Lisbon, Portugal, where you will be part of a multicultural team spread across over 50 countries. This project offers the opportunity to collaborate with one of the key players in banking in the EU and worldwide.

In this role, you will contribute to developing solutions in three primary areas: investments, business solutions, or commercial/personal services. To succeed, we require candidates with:

  • At least 5 years of experience in a similar position.
  • Previous experience with IT Systems Administration, including Windows and Linux Servers.
  • Knowledge of database administration, such as MS SQL Server, Oracle, and Postgres.
  • Experience with system scripting and languages like Python, PowerShell, and Perl.
  • Working knowledge of Middleware technologies, such as CFT, SFTP, FTaaS, and Websphere.
  • Experience with monitoring tools (Dynatrace).
  • Fluency in English.

Your responsibilities will include:

  • Providing functional support to users on applications.
  • Managing functional incidents and problems.
  • Interacting with IT Production, Support Teams, and developers.
  • Change Request, support items, and incident follow-up in ServiceNow.
  • Treating requests, change requests, and support items for applications.
  • Designing new application environments.
  • Installation, administration, documentation, support, and troubleshooting of applications.
  • Serving as the technical contact for software vendors, functional application support teams, central infrastructure teams, and users.
  • Problem management, Continuity Management, Capacity Management, Asset and Obsolescence Management.

We offer:

  • A competitive salary, estimated to be around €55,000 - €70,000 per year, depending on experience.
  • Health insurance.
  • A personalized training plan, with a budget to spend on training and technical books.
  • Constant feedback to help you grow professionally.
  • A remote onboarding process.
  • Team events every semester.
  • A culture of proximity and transparency, where your ideas and needs are valued.

This is a fantastic opportunity to advance your career and work with a multinational company in the banking sector. If you are interested in this role, please submit your application.



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