Global HR Shared Services Leader

Há 6 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro
Job Description

We are seeking a seasoned Global HR Shared Services Leader to join our team in Lisbon. As part of our HR Shared Services organization, you will play a crucial role in delivering high-quality HR operational processes across various geographies.

About the Role

In this position, you will lead and oversee all HR operational processes related to the employee lifecycle, ensuring alignment with regional compliances and organizational policies. You will also provide strategic direction to the team, maintain and monitor service level KPIs and SLAs for all processes, and allocate work effectively to improve team productivity.

You will be responsible for administering and maintaining Workday data points to ensure 100% data accuracy and integrity. Additionally, you will manage and resolve escalated queries within defined timelines and organizational guidelines.

Your key responsibilities will include harmonizing HR processes across business units/geographies, identifying opportunities for optimization, and achieving targets and performance standards expected from the Shared Services organization.

You will participate in internal and external audits as required, develop a future-focused HR Shared Services strategy to evolve the HR shared services function, and identify and implement service improvement activities using process improvement methodologies and innovative thinking.

This is an excellent opportunity for a highly motivated and experienced professional to join our dynamic team and contribute to the growth and success of our organization.

About You

To succeed in this role, you will need a Bachelor's or Master's degree in Business, Human Resources, Organization Development, or a related field. You will have a minimum of 10-12 years of progressive experience in a global and matrixed environment, providing guidance and influence to leaders.

Key qualifications include experience in managing and leading teams in an HR shared service environment that offers a wide range of services across the full employee lifecycle, a track record of reliable delivery and continuous improvement in a shared service environment, knowledge of HR compliance, administration, generalist activities, and management information (MI) reporting.

You will possess exceptional interpersonal skills, sound judgment, and the ability to juggle competing priorities. A strong understanding of Data Protection legislation and experience managing data requests is also essential.

What We Offer

We offer a competitive salary of $120,000 - $150,000 per year, depending on experience, as well as a range of benefits including health insurance, retirement savings plan, and generous paid time off.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



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