Tech Support Specialist with German Language Skills

Há 1 mês


Lisboa, Lisboa, Portugal Cityjoboffers Tempo inteiro
Company Overview

At Cityjoboffers, we are proud to offer a dynamic and innovative work environment that fosters growth and development. Our company is committed to delivering exceptional customer experiences through our cutting-edge technology solutions.

Salary

We offer a competitive salary of approximately €45,000 per annum, plus performance and signing bonuses, reflecting the importance of this role in our team.

Job Description

This exciting opportunity as a Tech Support Specialist with German language skills will see you play a key role in providing assistance to customers via phone, email, and chat in both German and English. Your responsibilities will include:

  • Assisting with software installation
  • Addressing customer inquiries and providing effective solutions to their concerns
  • Helping customers with questions about licenses

Your passion for helping others, combined with your keen interest in technology and strong problem-solving skills, make you an ideal candidate for this position.

Required Skills and Qualifications

To succeed in this role, you will need:

  • German proficiency with fluency in English
  • Previous experience in customer service
  • A genuine passion for helping others
  • Keen interest in technology
  • Strong problem-solving skills
  • Positive attitude, motivated, and excellent communication skills
Benefits

In addition to a competitive salary and bonuses, we offer:

  • A full-time position
  • Paid training to kick-start your journey to success
  • Private healthcare insurance from day one
  • A generous relocation package for international employees, including airport pick-up, flight cost reimbursement, annual home flights, and company accommodation in Lisbon
  • Engaging company events, team buildings, water sports, and free language courses
About You

We are looking for a highly motivated and skilled individual who shares our values and is passionate about delivering exceptional customer experiences. If you have a keen interest in technology and are fluent in German, we encourage you to apply for this exciting opportunity.



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