Customer Service Representative in Lisbon with a Passion for Intercultural Communication
3 semanas atrás
We are seeking an experienced Customer Service Agent to join our team at Blu Selection. This is a fantastic opportunity to work in a dynamic and growing company, providing exceptional customer service while living and working in the vibrant city of Lisbon.
Responsibilities- Respond to customer inquiries via email, phone, and live chat, ensuring timely and effective resolutions.
- Collect and update customer data to maintain accurate records.
- Provide detailed information about products, including subscription, payment, and technical requirements.
- Promote excellent customer satisfaction by responding in a friendly, professional, and empathetic manner.
To succeed in this role, you should possess:
- EU Citizenship or a valid residency card.
- Native-level French and a good command of English.
- A strong interest in new technologies and their applications.
- The ability to communicate effectively, being an attentive listener and skilled communicator.
- A drive for excellence and professionalism, as well as a commitment to teamwork and collaboration.
- An excitement about intercultural communication and the expatriate lifestyle.
- A willingness to relocate to Lisbon for an international career and life experience.
In return for your skills and experience, we offer:
- A fixed-term contract renewable every year.
- Full-time employment (40 hours/week) with rotative shifts.
- A competitive salary: 1040€ gross/month including free accommodation (shared flat, all bills included), or 1240€ gross/month without accommodation.
- A relocation package for international candidates, including reimbursement of initial flight expenses after 9 months, airport pick-up, yearly two-way flight tickets back to the home country, help with paperwork, opening a bank account, etc.
- Private health insurance after 6 months of contract.
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
- Portuguese public holidays and 22 days of paid holidays.
Blu Selection is a dynamic and growing company dedicated to providing exceptional customer service while offering opportunities for personal and professional growth. Our team is passionate about intercultural communication and creating a positive work environment that values diversity and inclusivity.
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