Customer Service Representative with Fashion Passion

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Your Role as a Customer Service Agent will be:
Providing exceptional customer experiences and resolving queries through phone, email or social media.
Answering product-related questions and troubleshooting issues while maintaining a calm and polite demeanor.
Converting online applications into successful files and handling calls for prospects and clients.
Collaborating with other departments to address related cases and issues.

What's in it for you?
  • Type of contract: yearly or 6 months, renewable.
  • Working hours: 40h/week (8h/day) from Monday to Sunday, 8 am to 8 pm.
  • Salary conditions:

- Gross monthly salary €1075 (including free accommodation) or €1350 (excluding accommodation), based on experience.

About Your Benefits

You'll enjoy:

  • A one-time reimbursement of your initial flight expenses.
  • Airport pick up and yearly two-way flight ticket back to your home country within the EU.
  • Assistance with paperwork and opening a bank account upon arrival.
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
  • Opportunities for career growth in various career paths.

About Your Employer

Balu Selection is a multinational organization recognized as one of the world's top sales and customer service solution providers. We offer an international team environment with talents from over 80 nationalities.

Requirements

  • A native level of German and good English communication skills.
  • Passion for fashion and trends.
  • Knowledge of the value of excellent customer experiences.
  • An attentive listener with strong communication skills.
  • Energetic and proactive with a fast-paced work style.
  • Enthusiasm for intercultural communication and expatriate lifestyle.
  • A valid Portuguese work permit.

Living in Lisbon

  • A vibrant city with rich cultural history.
  • Cheap prices for European capital living.
  • Delicious Portuguese cuisine and famous cafe culture.
  • Friendly people, good vibes, and happy urban life.
  • Sunny climate all year round with beach life next to the Atlantic Ocean.


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