Senior Business Process Analyst for Global Revenue Operations

3 semanas atrás


Lisboa, Lisboa, Portugal Signal Ai Tempo inteiro

About the role - What's Your Purpose?

Signal AI, an A.I.-powered platform for corporate reputation and risk intelligence, is seeking a Senior Business Process Analyst for Global Revenue Operations to join our Revenue Operations team. In this key role, you will collaborate with both marketing and sales teams to support initiatives, manage system-related BAU tasks, and answer ad-hoc support enquiries from the commercial team.

Day-to-Day Responsibilities:

  • Maintaining our marketing tools (Pardot, Qualified, Salesforce)
  • Enhance and manage the lead management process, including configuring and refining the lead scoring model and optimising lead routing using Ringlead
  • Maintain data accuracy and integrity by managing data enrichment tools like Cognism and ZoomInfo to improve our Salesforce data
  • Collaborate with the marketing team to execute and manage marketing campaigns within Salesforce
  • Maintain and improve reporting on demand gen activities
  • Assist Sales with Territory Mapping
  • Support deal desk function globally during crunch time (end of month)

We're looking for someone with exceptional organisational skills who can effectively manage multiple projects and deadlines. You should be able to translate technical processes for non-technical stakeholders and demonstrate strong analytical abilities to identify and resolve issues with strategic solutions. Effective stakeholder management is also crucial in this role.

The ideal candidate will have:

  • Salesforce Administrator certification or experience
  • Experience with a marketing automation tool (Pardot, Hubspot...)
  • 2-3 years' experience in a fast-paced environment

Benefits:

  • Hybrid working environment with 2-3 days remote per week
  • Unlimited holiday entitlement
  • Coverflex Meal Cards, Health Insurance & discounts
  • Maternity, Paternity and Dependents Leave policies
  • Access to free therapists via Spill

About Signal:

We're a dynamic, fast-growing company that values entrepreneurship and initiative. Our inclusive environment welcomes skills and experiences from diverse backgrounds, and defines who we are.



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